Privacy & Policy

Effective Date: 2nd July 2023

At OnCab, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide while using our online cab booking service. By using OnCab, you consent to the practices described in this policy.

Introduction

Your privacy and safety are our top priorities. This Privacy Policy explains how we collect data, use, store, and protect your information when you use our app, as well as how you can manage or delete your data.

1. Information We Collect:

• Chat Messages: Exchanged within the app and stored on servers.
• Photos: Submitted for verification purposes.
• Email Address: Used for account creation, verification, and communication.
• Phone Number: Required for user verification and communication.
• Address: Collected for service purposes and user identification.
• Vehicle Information: Includes vehicle registration, photos, make, and model for verification and safety.

2.How We Use Your Data:

We Collect this information to

• Core Functionalities: Enable chat and safety features.
• Verification Ensure secure environment for users and their vehicles.
• Fraud Prevention: Enhance safety for all users.
• Communication: Provide important updates and respond to support inquiries.

3. Data Storage and Security:

• All data, including chat messages and personal information, is securely stored on our servers. We employ industry-standard encryption, access controls, and regular audits to protect your information.

4. Data Retention:

• Chat Messages: Retained as long as your account is active.
• Verification Data Retained for as long as required to ensure user safety and compliance with legal obligations. Upon account deletion, all stored data, including chat messages and verification details, will be permanently removed from our servers.

5. Your Rights:

• Access Your Data: You can view and update your information within the app.
• Delete Your Data: You may request deletion of your account and all associated data by contacting us through our account deletion form.

6. Third-Party Sharing:

We do not share your data with third parties unless required to:

• Comply with legal obligations.
• Address fraud prevention or safety concerns.

7. Safety Measures:

To ensure user safety, we use the collected information for verification purposes and to prevent any potential mishaps or fraudulent activities.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be communicated through the app or via email.